Vodafone India — Transfer of circle from Bangalore, Karnataka to Kolkata, West Bengal for the number [protected]

18monm

from Mumbai, Maharashtra

Address:

Kolkata, West Bengal, 700050

I have submitted the forms and all requested documents at the Nearest Vodafone store based at Tala Park, Kolkata for the transfer of circle from Bangalore, Karnataka to Kolkata, West Bengal for the number [protected] on 1st of October'16. However, till date the circle has not been changed. I have personally visited the nearest Vodafone store once again to confirm whether the form has been further processed but the customer service agent, Ms. Satarupa denied to help me with the information. I would request to expedite this issue and provide me with a demurrage due to the call charges I'm bearing for every incoming call.

Was this information helpful?

No (0)

Yes (0)

Vodafone India customer support has been notified about the posted complaint.

Oct 24, 2016

Updated by 18monm There is no resolution to this complaint and instead, the Nodal officer, Mr. Arindam Sharma is trying to circumvent the issue by posting lame excuses. In-spite of repeated e-mails, Vodafone is not acknowledging the lack of service from their end, neither they want to compensate the loss suffered in terms of time, effort & money (incoming call charges). I would request the forum for a speedy disposal of the issue and take appropriate action against Vodafone for not servicing due to fault at their end.