Vodafone India — Unauthorized deduction

Address:

Mumbai City, Maharashtra, 307031

Dear Sir I Mahaveer singh, am a vodafone customer having mobile no. [protected]. On 12th of november they deducted without my knowledge, balance of 30 Rs. and activated a so called Biscoot pack. After calling several times on their customer care no. they told me that it must be activated by you from internet. I said I didn't click any link or pop-up as I was using internet from my laptop. But they didn't listen to what I said. They said, 'we can't do anything now' an. I am feeling cheated. It's not the money, It's how they do such things and then will refuse it on our face. What kind of mental anguish we have to face after all this. So please take some action against it.