[Resolved] Vodafone India — Unauthorized Deduction for Downloads | |||
My number is [protected]. Last month bill (June 22, 2014) had a charge of Rs.144 for downloading hello1tvallsouth (Rs.30), animationdownload (Rs.15) and dealsmydala99 (Rs.99). This month bill (July 21, 2014) has a charge of Rs.30 for mobilartvaluepack. I never downloaded these craps. This is unauthorized fraudulent deduction. I have been using Vodafone for the last 9 years. This is the first time I have seen such a poor service from Vodafone. Need REFUND. Vodafone called me a couple of days to inform that I downloaded these which is completely false. They said they have escalated and will get back soon but but still no update? Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
no update from Vodafone so far...very poor service. if i get any other unauthorized charge for download again this month, i will stop using voadafone internet service.
Reply
i will stop using voadafone internet service.i wil pay unauthorized charges from my net balance every month..
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