Vodafone India — Unauthorized deduction of balance | |||
I am a customer of vodafone prepaid communication. I had received the sms at 4:47AM on 13-march-2016 saying that i have subscribed to www.fashionbunny.com, which i didn't and received another sms on 4:53AM that 35 Rs has been deducted from my account. As i hadn't opted for this service i called the vodafone customer care to return my deducted balance but operator said that i had activated the service and he can not return my balance. I didn't opt for this service and i want to be taken necessary action against company. P.S.- The same problem had been faced by many customer as i found out in this webpage http://complaintwire.org/complaint/Zy76AWUsUQ0/vodafone Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
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