[Resolved]  Vodafone India — unfair balance deduction ([protected])

Address:735221

Hello vodafone company is deduct 10 rupees balance from my vodafone no. On 17, 19, 22 & 27 january'2019, 4times with giving reason that a game charge will be deducted which was not done by me.
Out of this 19 & 22 january balance is refunded but another 2 days balance they told me to be refunded soon but today they refuse to do the same giving reason that in one month 2times refunds is acceptable. My question is that if not possible the refunds more than 2times a month then why they deducted 4times of my unawareness.
Was this information helpful?
No (0)
Yes (0)
Mar 14, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Feb 11, 2019
Vodafone India Customer Care's response
Hi!

We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information