[Resolved] Vodafone India — UNFAIR DOWNLOADING CHARGE d2c_mobc_ganak_ppu | |||
BILL NO.[protected] BILL PERIOD 05-JAN-2015 TO 04-FEB-2015 PLAN- E_CONNECT_3G_375 MOB.NO. [protected] in my bill downloading charge reflected RS 99/- ref. d2c_mobc_ganak_ppu. My Internet plan is unlimited and i have not download any chargeable item. How can vodafone paid any third party on behalf of me without permission. last month also it was charged and wave it on my request.again this month they r charging. Please do not harass this type of service from a reputed company like vodafone. Please waive my this charge and I am paying only the actual amount. Was this information helpful? | |||
Oct 10, 2018 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
(Spoke person from vodafone) Gandhi Amit Feb 9, 2015
some sites are chargable for more details plz call our cst care helpline number 140
Mr Amit,
But how you can pay money to those sites without asking us.
do you have excel sheet that user should not visit those sites? don't make us fool, first you gave unlimited plan and now you are saying some sites are chargable?
And why don't you declared those sites before we took the plan from you (Vodafone).
what is the meaning of d2c_mobc_ganak_ppu?
Don't play with us, please rectify my bill.
some sites are chargable for more details plz call our cst care helpline number 140
Mr Amit,
But how you can pay money to those sites without asking us.
do you have excel sheet that user should not visit those sites? don't make us fool, first you gave unlimited plan and now you are saying some sites are chargable?
And why don't you declared those sites before we took the plan from you (Vodafone).
what is the meaning of d2c_mobc_ganak_ppu?
Don't play with us, please rectify my bill.
I am a customer of Vodafone India.
I having post paid connection (No.- [protected]).In my last month bill Company added Rs 99 for "DOWNLOADING CHARGE d2c_mobc_ganak_ppu".
I don't know for what they charge me.
I did complain with vodafone but haven't got any reply.
I having post paid connection (No.- [protected]).In my last month bill Company added Rs 99 for "DOWNLOADING CHARGE d2c_mobc_ganak_ppu".
I don't know for what they charge me.
I did complain with vodafone but haven't got any reply.
Bill period: 01.01.15 to 31.01.15, Bill no: [protected],
talkplan: E_Connect_3G_375
Downloads
21/01/15-08:25:27 d2c_mobc_ganak_ppu 0:00
Rs 99 was deducted for this. I didn’t download any thing that is chargeable. Also I was in roaming at that time. I didn't download anything.
I have unlimited net as it is corporate SIM. How could Vodafone provide this bill?
Please correct the bill or I and some of our corporate customer will quit vodafone.
Anchit Khan
[protected]
talkplan: E_Connect_3G_375
Downloads
21/01/15-08:25:27 d2c_mobc_ganak_ppu 0:00
Rs 99 was deducted for this. I didn’t download any thing that is chargeable. Also I was in roaming at that time. I didn't download anything.
I have unlimited net as it is corporate SIM. How could Vodafone provide this bill?
Please correct the bill or I and some of our corporate customer will quit vodafone.
Anchit Khan
[protected]
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Anyone help me to take the legal step against Vodafone India, because I just cross checked my last 8 bills, and came to know about they did this to me 4 times, horrible!!!
In month of July - animation_download Rs 15/-
In month of Sept - hello1_tvallsouth Rs 30/-
In month of Sept - mobileart_valuepack Rs 50/-
and
In month of Feb - d2c_mobc_ganak_ppu Rs 99/-
:(, and they said you have free unlimited net plan.
Please help me, only god knows in how many numbers they are doing this to common people.