[Resolved] Vodafone India — unnecessary deduction cut from my balance

foridur

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110062

Vodafone do cheap thing to their old customer. They deduct 80 rs as dndl dwap vp0080. Even i used jio net. I never used voda net and still on voda i got 500mb and still their is 500 remaining data. I even dont used this sim. I did not get any msg deduction also. I call 2 time to customer care but they wait me above 1 hour but they dont attend my call. What will i do now

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Jan 19, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2018

Vodafone India Customer Care's response Hi!

We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India

Mar 17, 2019

Updated by foridur shameful thing again doing by Vodafone...they deducte my 75₹ balance from my mobile balance without knowing me, even i did not get any msg from them.. i face this problem again.. this it happen before also..and i complaint on that also on consumer form, they said that this is not happen again. they deduct balance from my account in the name any so called name nazare data which i dont agree on that even i dont use there data also..they deduct money in fake name. i face this problem again and again...i use Vodafone sim almost 6 year. i am valuable customer for them. they don't care for that..i call there customer care also they said we can't refund, we refund only in b/w 24 hour..when i said gave me proof will i agree on that..i didn't get any msg from them then how i know, my balance is deduct..they tell me, you get your refunded amount still i didn't get .i take call recording also...if you want i provide you also..