Vodafone India — Unnecessary internet charges every month

Address:

Pune, Maharashtra, 411028

I have 250 rs (1GB) internet plan. when data is about to end i get a SMS from Vodafone (continue browsing at high speeds at 4p/10KB or dial *111*5# to purchase add on pack). to save my add on charges i always order add on pack at the very first moment and i get confirmation from them and i always keep eye on data usage of add on pack it reduces at i use it.

But at the bill they always charge 500 rs extra saying add on will be activated after 500 rs only. and add on i added is not consumed.

What a pathetic way to fool customers. On top of that they are not ready to register a complaint.