Vodafone India — value added service

Address:	Kolkata, West Bengal
Website:	[email protected]

Sir,
I have blacklisted vas service 5 month ago, but it is charged in every bill, getting waived off by calling customer care. But this month they charged rs 732, and harassing me to get waived off, they are saying i have intentionally downloaded vas. I have called customer care service, they have registered my complain, but not waiving my money. I have also wrote mail & visited vodafone store, but they denied to waive off putting finger to me. But customer care is accepting the fact that i have blacklisted the service 5 months ago. Every vodafone person is telling that this waiving off is to be done by senior manager but not giving any contact & harrasing me for making payment. I have paid rs 2000 out of rs 2975 bill amount excluding vas amount.
Regards
Shibasish sen