Vodafone India — VAS Service Scam

Anil Arunalayam

from Bengaluru, Karnataka

Address:	411013
Website:	Voddafone

My Number is[protected] and a loyal customer for years.
Vadofone activated somethinh callled Value added Service and I didn't notice my bill for years.This has been going on years and looted lot of monet from me. I never asked for VAS, but customer Service gave some wiered reason of visiting some sites for activating this.

I need all my refunds and and apology for making a loyal customer fool over years.I also think this is a scam. I called the Customer Service Team and asked to create a ticket for the same, which they didn't.
Respond quickly.

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Comments

krishnasubra

from Coimbatore, Tamil Nadu

Hi my number is [protected]. Vodafone has charged me over 100 rupees for value added services for the month of march and i have paid it. However they some how spammed my number with their messages and for the month of April I have been charged over 500 rupees. When i call they provided me a reason stating Java script running in my phone but however i have a secondary sim for data and i never even used vodafone for calling purpose.

Please note my base plan is 199 and i have been charged over 800 out of which over 500 rupees is VAS. I want them to rectify this problem if not i am sure i will go to all public forum with the appropriate proofs and make people aware of their unethical business model (Feel betrayed for being a loyal customer to Vodafone)

chaitanyabirje

from Bengaluru, Karnataka

I have been looted by Vodafone too in the name of value added services. They slide in these unknown charges in the bill which customers tend to ignore for a very long time, but how can service provider who’s been around for so long cheat customers by doing such petty things. Such a shame.

After 15 years of service with Vodafone I decided to move on to other providers after I noticed this scam.