Vodafone India — verification pending issue from vodafone

Address:	Jaipur, Rajasthan, 302018
Website:	NA

Hi team,
Multiple times i have contacted to the vodafone customers care and even visited the store however they are not providing any resolution regarding the concern of address verification which is pending since 6- apr (Complaint no :[protected],[protected],[protected] and keep on telling to wait for next 48 hrs and when it's about to lapsed and after that when i contact again they keep on saying to wait for next 48 hrs. Their verification team are updating wrong remarks that they have tried to reach me on my alternate no provided however i didn't get a single call from them. Just because of such pendency unfortunately i was being accountable or punished by barring by both incoming & outgoing calls. Today because of this i have bear a huge monetary loss. Kindly help me out in rectifying it asap. I have contacted many lead manager of vodafone customer care : vikas saxena, pulkit, siddharth all of them have misguided me by sharing wrong commitment and educated that they are the last point of contact.
Request you to kindly pass it on to the higher management of vodafone for taking action on them as i do have all the call records of wrong commitment done by these leads.

For any clarification please reach out to me on [protected] with all the proof.

Vodafone no : [protected]

Regards,
Shubham (Disappointed cx of vodafone)