[Resolved] Vodafone India — Vodafone Cheating Customers

VitthalPatil

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

1) I have been charged for Download charges of 99 Rs for downloading hello1_tvallsouth_. The bill shows usage as 0 kb. If I have downloaded this how come the usage is 0 kb. I have checked on google & found that lots of customers have been cheated like this. These charges must be reversed. I spoke to Customer care & they had no satisfactory answer. Please do the needful. 2) I bought a new Micromax phone & received a 3G complementary data plan free for 2 months. I was already using a 2G plan but since I am using a 3G plan I should not have been charged for a 2G plan. How can one use 2G & 3G at the same time ? Besides I had also requested earlier for revoking the 2G plan. I believe this is cheating of customer & these charges must be waived from my Bills.

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Aug 14, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

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Comments

K Ganeshan

from Hyderabad, Telangana

Certainly Vodafone is cheating company

sauv

from Anand, Gujarat

I agree with the issue mentioned by you.

Vodafone is cheating people through this download service.

There is no authentication & money is automatically charged.

ppominic

from Amritsar, Punjab

Vodofone Recharging site is a trap. You charge to top up the amount will go to some stupid title. You will not be able to complain. The officees are equipped with most indecent managers. Chaeters stupids
call me [protected]

ppominic

from Amritsar, Punjab

Everyone to your kind attention!
Vodafone recharging site is a hoax! People are being deceived by this company. I recharged for rs 151 full talk time through this site and and they confirmed it through a message to a my number. But the message said " Rchrg of MRP Rs 151.0 on 31-may-15 successful. Tlktime rcvd Rs 1.51, Stax Rs 16.61, AccessFee Rs 132.88, New Bal Rs-22.44. ... " . I mean what the heck??! it clearly states MRP of rs 151 successful and talktime 1.51 received?????? and whats this access fee????... really everyone this company is making a fool out o[censored]s!!!... a company!! even their customer complaint site is a fake.. they are really cheating us... same thing happened to my brother!!...
if anyone needs to contact me this is my number... [protected]!
thankyou

Ani.94

from Chennai, Tamil Nadu

Vodafone is the worst company in India. I had postpaid connection couple of months back. I activated 3g pack of rs 149. First month was fine.. But in second month i got bill of rs 1200!. When i enquired they said i used 3g more. But the problem is whenever i check the 3g balance it used to say 'due to some technical problem we are nt... It Goes on. Again i called so called Customer care (they never care for anyone ) they spoke to me in such a harsh way! So i decided to stop this service n didn't pay the amount.. After 1-2 month they called and told me to pay 1900!!! It means i shud pay for their service which i never used.. Am going to fight against their company. Vodafone is the worst company in India.. Ban Vodafone in India.

jawwadap

from Delhi, Delhi

Dear All
my vodafone no is [protected], my point is I had checked my internet usage through mobile app on 25th of april means on my bill generate date, i saw that usage was below 200 mb
I called C/C on same day they said that your usage had more than 400 mb
I am asking you If I saw my usage below 200 mb how could you people said that it is more than 400 mb it does mean you cheated people to rob their money
I am strictly requesting to inquiry about it
Most important thing same happened with my another no [protected]
I ported from TATA to vodafone but I must say that both companies stealing customer money

Elias Mondal

from Kolkata, West Bengal

I got an offer of 1gb @48 for 28 days.I recharged but got 500md.I call 198 but they refused to back me rest 500 mb.