Vodafone India — vodafone customer care and mini store | |||||
Hello team There are many complaints about the bills earlier and now the vodafone mini store did something amazing. Since i was getting many sms to upgrade my sim to 4g and also there were lots of network issue. So i visited to a mini store in pratap vihar, ghaziabad just to upgrade the sim. But those gentle men has change my number. My number was +91-[protected]. Which i use for my company related work (I am in production support) this number is distributed to many customer. And now those dumb fellows change my number to something else without my knowledge. I called to customer care but did not got any solution on that.. I am really fed up with this kind of services from vodafone. I need urgent help on this but it seems vodafone does not have capability to resolve this kind of small issue. I called many time to customer care but all tried to just avoid me by using false promises like your issue will resolve in 2 hrs.. Etc. But nothing has worked till now. Today i am in a big trouble because this stupid number change, my team is working in production server related issue in weekend nights where we use this number to get the calls from customer you guys can't understand the importance of this number to ibm. But you are unable to fix this issue created by your mini store guys? I need to really think about it.. Was this information helpful? | |||||
Vodafone India customer support has been notified about the posted complaint. | |||||
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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