Vodafone India — Vodafone customer care : box filler

Address:

Ghaziabad, Uttar Pradesh, 201002

Hi Team,

I used Vodafone SIM since Last 2 year and having no issue, but Last 2 week was totally headache and traumatic worst for me, don't know how to deal you,

these guys just know some platter line to say and raise box filling ticket and no service/action/work commitment,

a) Two week before i raised request for my SIM activation, so my SIM activated but no voice service,
b) Raised balance update Ticket and till now not updated and my SIM got suspended, while i paid full dues,
c) I asked for pay some amount if want to quick activate your SIM, i paid 550 Rs recharge but not able to call, don't know what happen but no signal are receiving to end terminal,
d) 6 Days SLA ticket was raised for Signal not fetching issue,
e) I requested for SIM Replacement so no need to wait for 6 days, but no SIM got delivered to me with in SLA,

Where is my fault, I paid around 750 RS in advance and 300 Rs for 6 Month safe custody Charges but End result is My SIM is not working,

Service Request NoDate of requestDetailsStatusDate of Closure/Expected Closure[protected]-Mar-2016 04:13:15 PMRequest For Sim Replacement - Lost/Faulty/BlockedClosed15-Mar-2016 09:50:40 AM[protected]-Mar-2016 07:22:16 PMComplaint on Coverage problemIn Progress17-Mar-2016 06:00:00 PM[protected]-Mar-2016 04:34:48 PMComplaint About Payment UpdationIn Progress14-Mar-2016 04:33:37 PM[protected]-Mar-2016 05:36:24 PMComplaint About Payment UpdationClosed05-Mar-2016 11:16:50 AM[protected]-Feb-2016 07:00:59 PMRequest For Sim Replacement - Lost/Faulty/BlockedClosed20-Feb-2016 01:50:58 PM


Now finally i raised the ticket for my SIM cancellation request and hope at least customer care can do this timely,

Here i wrote you not for due to i lost 1000 Rs approx. but due to i loose lot of time and bandwidth to talk to your customer care personnel,

Kindly improve your services but after this incident i couldn't trust you anymore and not promise for good mouthing for vodafone sorry to say,


Thanks//Ram