Vodafone India — vodafone deducting balance for unknown reasons

Address:

Gurgaon, Haryana

Nnections Vodafone deducted balance of 77. I got a message that tiny tv service has been activated. When I called Vodafone customer care executive said that you will get refund within 24 hours. But till 2-3 days I didn't receive any refund. So I call again this time he said that refund will be done in 2 hours. but as usual I didn't receive any refund. When I call customer care this time the voice said we can not connect your call to customer service executive. So I tried online chat option. That time she register my complaint. But after two days I received a message that your complaint has been resolved. Surprisngly I didnt get any refund. so I want to ask Vodafone when you deduct any balance you should know why you do that or for which service. If you donot want to give refund for these unknown services close your company and go to home. Every time customer care executive said it is for tiny tv service but even he does not know Ho these services got activated from mobile. I have charged many times for these services. Their pet answer was these services activated when you clicked on any popup on websites there are so many websites like this. But when I asked tell me only one website. He was speechless and repeat same answer that so many websites are there. I want my refund otherwise I will go to consumer court. I think Vodafone is doing a big scam. Because there are so many customers who didn't even Check their bills. and a lot of corporate connections bill are paid by companies who donot have time for this.