Vodafone India — vodafone india bill payment notification emails for the deactivated account

Hi vodafone care,

I'm madankumar and i was using postpaid connection from vodafone on the mobile number [protected] and account no[protected]. I have submitted the request to close my connection on 06-may-2017 at a vodafone center at coimbatore, tamilnadu. A week later i've received a call to confirm the disconnection and i've mentioned to close the connection again. I've paid my pending amount rs.410 on 24-june-2017 at vodafone center in tiruppur, tn. But i've received an email from vodafone on 21st july to pay my due amount. I immediately reported this to vodafone customer care and they told that the connection was active till that day despite i've asked to close the connection. They told it 'll be processed and took a complain on this and gave me the reference number[protected] for this request.

But 20-aug-2017, again i've received an email from vodafone to pay my due amount. Again i've called vodafone care and got to know that number is still in active. I've stopped using that number from 6th may as i've given deactivation request and i couldn't understand why my number was still in use. So i've given request again and the reference number is[protected].

Hence i've sent an email to "corpcare. [protected]@vodafone.com" as the mobile number was taken in chennai circle. And i've received multiple acknowledgement from chennai corp care every month that my account is closed and no outstanding amount is pending. But i keep on getting the bill payment emails every month.

Please note the following interaction number with corp care chennai regarding this issue.

1.[protected]Interaction on 27th august, 2017)
2.[protected]Interaction on 27th october, 2017)
3.[protected]Interaction on 31st october, 2017)
4.[protected]Interaction on 6th november, 2017)
5.[protected]Interaction on 8th november, 2017)

I'm really annoyed by this service from vodafone. Could you please clarify me why i'm still receiving such emails from vodafone to pay the due amount for which i've given request to close the connection and paid all my due amount long time ago. Please look into this issue and please close the number [protected] and also clear the due amounts.

Please stop sending out bills for the closed account/mobile number. Expecting a prompt and precise service to have faith on future relationship with vodafone.