[Resolved]  Vodafone India — vodafone india bollywood gossip pack wrongly activated by vodafone team and rs. 75 deducted please refund

I was unable to get in touch with Uttar Pradesh vodafone customer care for the entire day on +91-[protected] number (When I contacted them, I could only listen to the options menu and once, I select any option, I had to listen to the options menu again and again) and also on 198 through my vodafone number.
Vodafone India — bollywood gossip pack was wrongly activated by your team and- rs. 75 was deducted .Kindly refund it asap because for your information I never activated it .Without customer knowledge how can a service provider activate a pack.Kindly take an action and ask vodafone to refund...
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Jan 11, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Dec 10, 2018
Vodafone India Customer Care's response
Hi Anurag!

We have made a note of your concern. We will get back to you soon.

Regards,
Vodafone India
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