[Resolved]  Vodafone India — vodafone india charged 1680 rs saying that called 51717 and talked for 120 mins at evening 5pm on 13.11.18

Address:Mysore, Karnataka, 570017
Website:[email protected]

Sir

I also faced same problem and my mother is using vodafone postpaid no () from past one year and rental plan of 125 rs and using basic mobile hand set last november month bill i observed vodafone india has charged 1680rs for calling 51717 on 13.11.18 for 120min at 5pm but no body from our home has called to this number and tried to call this number by other network (Jio) it was showing its a wrong number and from other vodafone network called this number and heard that 14rs per minute will be charged and if we know that call has been charged then who is going to call this number and talk 120min and when i visited the vodafone store they told that they will take this complaint and will contact me later and also have mailed this complaint to corporatecare. [protected]@vodafoneidea.com and told them to waive off the charge
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Jan 21, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Dec 10, 2018
Updated by yogesha9488
i here by requesting vodafone service provider network please look into this matter and kindly waive off the charge and i will be ready to pay rest of the bill with out any problem
Verified Support
Dec 19, 2018
Vodafone India Customer Care's response
Hi Yogesh!

We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India
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