[Resolved]  Vodafone India — Vodafone India - Wrong charging on Bill for wapvilla_ppd & d2c_mgossip_pack49 services

Address:Bangalore, Karnataka

I am a Vodafone Postpaid Customer in Bangalore. Vodafone has charged me RS 98/- including in bill for downloading d2c_mgossip_pack49 and wapvilla_ppd, a stuff which I had never downloaded. When I called their Customer Forum for explanation, they had no proper explanation. My contact no. is [protected] I saw lot of complaints regarding this. I hope Vodafone is looking at Root cause & addressing it. Also, why should vodafone take responsibility of paying for some nonsense download's. If a user is interested, they would make the payment by there own means for the downloads. Hope this does not turn out to be some sort of new scandal.
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Aug 14, 2020
Complaint marked as Resolved 
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