Vodafone India — Vodafone is charging for 3G services and i have not used 3G services any single day.

Address:Gurgaon, Haryana, 122001
Website:Vodaphone mobile Internet Services

I have logged 3 complaints starting form August 15 and till date not received any resolution. I m Paying for 3G services and getting 2G Services. Today, I called Thrice to customer care. first 2 times my call was disconnected by the executive after long hold. They are transferring the calls here and there. 3rd time they have given my last 2 complaint nos. which is[protected], Dated:14-10-15 and[protected] Dated: 26/09/15 has not resolved yet and closed in system without my information. If company is not able to provide the 3G services, then why they are charging for the same. They should charge for 2G services Only. If they have some technical problem, They should inform to customer about the same. Then its customer call whether we use Vodafone service or not. If my complaint will not resolved or any satisfactory resolution will not provided within1 Week time then I will go to consumer Court. Calling on customer care is such a wasting of Time & Money. Regards, Amit Malhotra Mobile No. - [protected]
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