Vodafone India — Vodafone is cheating their customers | |
I recharged my number with Rs 14 (for std & local @Rs 0.25 per min for 28 days) on 26.2.2017 at 7:53pm. I received the confirmation of the recharge after which I started an outgoing call. The call finished at 8:34 pm. I was surprised to note that vodafone has deducted at full rate (Rs. 43) for my call. I called CC for lodging a complaint. However, neither the cc officer, nor the Senior Desk officer (Alif Hosen) accepted the complaint. Rather they blamed me that it was my fault that I had to call cc to confirm about the activation. I tried to convince them by stating about the confirmation sms what I received before doing teh outgoing call. However failed to convince them. This is a straight way cheating by vodafone. I feel guilty to have vodafone connection in my mobile. I shall definitely port my network from vodafone to some other network. Shame to vodafone and their customer services. Was this information helpful? | |
Vodafone India customer support has been notified about the posted complaint. | |
Add a Comment | |
36%
Complaints
27109
Pending
0
Resolved
9560
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information
Post your Comment