Vodafone India — vodafone looting my prepaid talktime balance with my consent | |||
It all started from the month of february, 2019.. I got a message on myobile on feb 15, 2019 send by vodafone. Let me show whats witten in that message.. "your subcription to vodafone tv all channel pack is active now. Offer! Now enjoy free profile tune on callertunes app, click hyperurl.co/uts. To listen songs, dial 1234 (Free)".. After reading i was in a complete shock & was thinking... What pack? Which pack? When did i subscribed & for what? Vodafone deducted rs. 14 in the name of pack and the next day in the name of pack renewal they deducted 3 rupees more. Let me post the messages sent by vodafone. "your subscription for vodafone tv all channel pack has been renewed and rs 14 has been deducted. Your next renewal date is[protected]. To deactivate, sms stop to or call 155223 (Toll free). Click www.myvodafonetv.in to watch tv. Offer! Now enjoy free profile tune on callertunes app, click hyperurl.co/uts. To listen songs, dial 1234 (Free)." Again,... "hi, due to your low balance, your subscription to vodafone tv all channel pack could not be renewed. We are continuing the service for 3 days, especially for you. Recharge within 3 days to keep enjoying the service. Offer! Now enjoy free profile tune on callertunes app, click hyperurl.co/uts. To listen songs, dial 1234 (Free)".. Now coming to the main part... I wrote "stop to 155223"... 1st the link was not working... Later on after trying & trying the the pack was finally deactivated few days later... & it happened when my prepaid tt balance gone nil.. Doing so vodafone didnt stopped.. Further more they put tons of packs on my account without my consent & constantly deducting, looting whenever i recharges for talktime i. E main balance leaving a penny on my prepaid balance after deducting.. Like from rs 95tt deducting the entire balance leaving with rs. 1.00 & even sometimes with rs 0.00.. Vodafone messaged me.. By saying "due to low balance my so-called"this pack, that pack"cannot be activated.. So recharge soon".. I already know what will happen if i recharge for main balance.. Now a days im using vodafone by avoiding adding money to main balance instead i recharge for ultd. Call packs+1g. B/day for 28 days... Below are the list of packs which can be activated any time if i recharge for main balance (Tt). These packs are not activated but is under-going to become activated if i just recharges a balance for talktime i. E main balance.. 1) vodafone tv all channels pack 2) how to videos pack 3) vodafone health pack 4) jobs govt. And blue collar 5) how to videos pack 6) vodafone games pack 7) entertainment pack 8) caller tunes service etc. Etc. I like to call it my mother tounge as "loot raj kayam hai". Just one simple question.. What is going on & why me?... Thank you. Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
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