[Resolved] Vodafone India — Vodafone Prepaid - Customer Care number (111) is not transferring call to the customer care executive!

OmAniG

Address:

Raebareli, Uttar Pradesh

Dear Sir, with due respect I would like to say that the Customer Care no. 111 (or any other customer care nos. like 116, 198 etc) is not transferring my call to customer care executive from both of my mobile phones. Whenever I call to 111 and try to direct the voice machine to customer care executive as per the instructions, the machine always instantly redirect me to the main menu of the 111 number without any notification. My Vodafone Mobile phone numbers are: [protected] & [protected]. I would hope to get my complaint responded and resolved as soon as possible...

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May 24, 2017

Complaint marked as Resolved

Verified Support

Mar 10, 2014

Vodafone India Customer Care's response Hello Om,

We'd like to inform you that we have forwarded your concern to the
relevant team and the same will be resolved within 2 hours. Your
Service Request numbers are [protected] for 9***8****3 and [protected] for
9***5****5.

Regards,
Vodafone

Mar 11, 2014

Updated by OmAniG Thanks for such a quick response sir. My complaint is now totally resolved. And also thanks for such a quick action.