Vodafone India — voicemail locked

Address:

Mumbai City, Maharashtra, 400007

Most pathetic service. Voda has been unable to resolve my voicemail box issue. It says voicemail has bee permanently locked. Call 199. I have called 199 and 98200 repeatedly in the past 5 months and every time the complaint gets closed automatically from the back end - nobody bothers to check whether it has been really resolved or not. Service agents want me to repeat the complaint over and over again and it is very frustrating. Request for someone senior from voda to call falls on deaf ears.

Frustrated - voda seems to be taking its customers for granted. Only alternative left is to switch service providers.