Vodafone India — with out consent or information changed the plan and increased the post paid rate. | |||
A) i got the postpaid bill for oct./nov.17, which was increased (Rs.99 to 199) without my consent. When i complained that i would report to trai and would port my number, the customer service staff told me that the charges for this bill would be reduced to earlier one but from this month it would be more (Already the new month has started). I told that i wish to continue on same plan as in sep./oc.17, but the staff told me there is no such arrangement. What is this system by vodafone. They are cheating the customers. Without our consent how they change the plan or tariff. B) a few years ago when i crossed a border from karnataka to maharashtra my balance of more than rs.450 became zero and next few days i could not use my phone. If i recharge, it would go to zero again. On complaint the person said by mistake it went to international roaming. Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Please change our post paid plan into prepaid we want prepaid plan Our Mobile no.is [protected]
Reply
I lost my Vodafone postpaid card whose number is [protected] and it is registered in the name of Mohd Amir Khan I request you to disconnect this number.
Thanks
Thanks
36%
Complaints
27109
Pending
0
Resolved
9560
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information