[Resolved]  Vodafone India — without informing they have changed the plan

Address:Bangalore, Karnataka

i am writing here with a lot a frustration. i had a plan ST_CR_MV_E_Connect_299. which was actually a 600min+1.5gb 2g data free. i am a corporate user. they suddenly changed my plan from 2G to 3G and now they are charging me rs.1687. when communicated them, they were very irresponsive and careless about my problem. they took almost an hour to understand the problem and at the end they sorry sir we can't help u in this .
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Dec 2, 2016
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Sep 05, 2014
Vodafone India Customer Care's response
Hi Kalmesh Sajjan,

Sorry for the inconvenience. Please share your current and alternate contact numbers in the following link and we will help resolve your concerns.
http://bit.ly/1u6bwJn

Regards
Vodafone India
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