Vodafone India — Without my Concern activated a services from Vodafone and charging from my Bill Amount on March 31st 9.31 PM

Address:

Kanyakumari, Tamil Nadu, 629161

Hi,
This is anshio from kanyakumari dist

This is my number [protected] using vodafone postpaid.

On march 31st year end that day night 9.31pm without my concern from vodafone they activated a vas service, for that services they charged 150rs. April 1st my bill generated the bill amount is rs: 530 then i spoke to customer care and i said the fact, from customer care side the wavier the amount rs: 150 after i paid that bill rs: 356.14 and on that day only the service was deactivated from customer care side.

But now the april month bill generated. I shocked the bill amount is same rs: 520, i contact to customer care i ask the details they said for that vas service only your are charge for rs:150, i said to them last time from customer person only deactivated the service they confirmed to me the services was deactivated on april 1st and i ask them how i it will be renew again (For that no answer) i said to them to return the amount but they are not crediting the amount instead of that they are re-direct to send a mail to this mail id corpcare. [protected]@vodafone.com. I send a mail on 5th may and i send a reminder mail on 8th to the concern team. But till now no responded from them my due date was yet soon.

O pls take necessary action against vodafone.

If my compliant was not resolved means i will file the case against vodafone in consumer court i have all the evidence screen shots, customer care voice records and messages which one came from customer care like deactivate messages …

Note: every month like that iam struggling for a bill period so pls take action against vodafone…