Vodafone India — Worst customer service by vodafone india

Gireesh Chandra RM Yadav

from Vasai-Virar, Maharashtra

Address:	Mumbai City, Maharashtra, 400097
Website:	www.vodafone.in

I am a Vodafone service user and finally want to complain through this website against Vodafone co. I have been using a postpaid service and wanted to convert it to prepaid. For which the co. representatives suggested me to pay all due bill first and i will be sent the settlement documents. I did so, (I have recpt. for the payment as I paid twice) but I recvd. nothing till today rather than repeated phone calls and emails to pay the rentals. I must mention that its been a year almost and I've lost my sim card long before. But the no. Is being used by some other customer and I'm still getting emails to pay the bills with intimation of legal action.
I request through this website to solve my issue. As soon as possible.
Thanks

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Vodafone India customer support has been notified about the posted complaint.

Feb 26, 2016

Updated by Gireesh Chandra RM Yadav I have paid the outstanding bills to authorized Vodafone representatives after getting calls from service centers and every time they assured me of sending settlement documents only when my payment is updated in their system.