Address: | Bangalore, Karnataka, 560076 |
Website: | www.vodafone.in/home-tamilnadu |
Hi my numer is [protected], i need to clear you guys the issue of mine.
1) I have send a requesting mail to corpcare.[protected]@vodafone.in of feb 12 for my porting request.there is no reply from your side.
2)And then again i have send mail to corpcare on feb 29 . and i waited there is no reply.
3)i mailed to nodal mumbai and tamilnadu. and then i got maIL from Nodal.
4) then agained call your customer care they told me to sned a port message to 1900. and take the unique port number and visit the near by store.
5) i searched in the vodafone app by using the pincode of my area 50029. i got a store in the app. i went there there is no store available wich showed me in map.
6)again i called to the number it showed me in that. i reachered banglore customer care number . one man spoke to me at the second he picked the call . he started to tell your are tamilnadu customer and we cannot provide any information . he dint allow me to speak, i asked him that i dont need any info about my number i only need info about the stores. he again started to say the same that we will not be able to give any info regarding that. call tamilnadu customercare.
7) I called tamilnadu customer care i said that i called banglore i said everything happened and asked them for the store . they said sir we cannot help form here call banglore customer care regarding this. and gave me a number.
8)And next day i called banglore customer care . and asked for details he gave me 2 address.
9)march-1 i went to vodafone store and met your executive . and said i came for porting . and she said that we need a letter from your dad .
because my number was cluped with my fathers org.where he has 20 vodafone postpaid connection.
10)the point here is i dint get this info on mail or the persons who talked to me . that i have to take a letter for porting.
11)And the executive said me to bring the letter . i requested her that i can ask my father to send and email by scanning the letter. she ssaid that we want only hot copy no printed or soft copy.
12) i again requested her that already i was using more than 15 days in roaming and i have charged lot if i want to get the courier it will take 2 0r 3 more days for me so pls help me with that .
13)she rude me with that there is no way to process with out the hard copy of letter.
14)i recieved messages from vodafone regarding visiting the store. i gave poor performance as reply.
[protected] i got call from the same girl . and then only she listened to me . i explaied m situation . and then she accepted for mail copy. and i dont know why she dint listen to me and there is way for mailing and why she dint accept in and she told that she will send a person to recieve my proofs but she dint do any thing .
[protected] again i visited your office and they started the process nd it is again going to take 7 working days .
17) ok i can accept the roaming charges from today but because of your delay i was forced to use in roaming from 21-feb-16 to 3-3-16
18)after this they said me there was an error in code only i came to know that by calling customer care .they dragged it till 16th of march.
19)again i submitted it with a new code on 17th buth they gave me a old format of application . because of that it was rejected . and by yesterday only i came to know about that by calling customer care.
20)now they gave me a new format and asked me to submit it .
21) it was more than 45 day i was fighting with guys for this and you guys are telling me silly reasons .
I WANT YOU GUYS TO TAKE MY LAST MONY BILL AMOUNT OF 1040 I AM NOT GOING TO PAY IT AND NOW THEY ARE SAYING IT IS GOING TO TAKE NEXT 7 DAYS . IF IT IS NOT DONE WITHIN IN THIS WEEK AND IF YOU GUYS ARE NOT GOING TO REVERT MY BILL 1040 BACK . I AM SURE THAT I AM GOING TO FILE A CASE ON YOU GUYS FOR GIVING ME THIS MUCH TROUBLE. i have also attached the 2 different formats of document which they gave me . and because of the guys who are working in the store are careless i am the suffering .
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