[Resolved] Vodafone India — worst service | |||
Hello, My mobile number is [protected] and I recharged my number with 251rs for 3g Internet pack on 5th Dec, 13 and I got the 1 month validity and 1 gb data. But on 7th Dec, 13 validity and data was showing ZERO. Then I called customer care and got the information about Vodafone temporary issue regarding internet packs and got the confirmation that internet pack will activate within 4hrs. From 7th Dec, I am calling to customer care daily 9-10 times and they are making fool by repeating same line. They also arrange on call service but didn’t call me anytime. I am fed up with Vodafone services. Was this information helpful? | |||
Jan 1, 2017 Complaint marked as Resolved Verified Support Dec 13, 2013 Vodafone India Customer Care's response Hello Pramod, Our team is working on your concern and we will update you the feedback within 02 working days. Request your kind co-operation in the interim. Regards, Vodafone Customer Care, Mumbai. Verified Support Dec 14, 2013 Vodafone India Customer Care's response Hello Pramod, Please note, 900MB of data has been credited to above mentioned number. Kindly check and confirm the same. Regards, Vodafone Customer Care, Mumbai. Verified Support Jan 06, 2014 Vodafone India Customer Care's response Hello Pramod, Thank you for giving us the opportunity to serve you better. Please share your valuable feedback with us at http://bit.ly/1klEiTL Regards, Vodafone Customer Care, Mumbai. | |||
 3 Comments | |||
Comments
I have purchased a simcard from Vodafone Store at Khargar, It has been 2 months and I have complaint 5 times that the address which they have in their data base is incorrect. But still they are not taking any action and just giving non sense replies.
Reply
Hey, My name is Aakash Dhage. I have purchased a vodafone sim card prepaid connection. First I lived in Mumbai now I have Transferred to Dhule. For that very purpose I converted my postpaid connection into prepaid connection and I also submitted my each and every new address prof for their details. But during this postpaid to prepaid conversion they have changed my address to some other person's address which I never belonged. In-spite of submitting all the related documents and address proof they want they have made this is mistake. I have till now made at least 5 complaints, but still I must say your each and every helpdesk that includes online, telephone and Vodafone store are simply Hopeless and helpless. they are literally hopeless.
I live in Dhule now. And for a simple sim card activation I have to travel all wal long to Mumbai and again for the 6th time register the same complaint which I have been submitting since last two months.
Your each and every employee is pathetic, ill mannered, and they lack a sense of responsiblity.
for a simple activation of a 20 rs card I have to invest 2000rs. And this dosent end yet. Even If I do this there is no guarantee that at least this time they do their work properly. I have never seen such worst service and poor quality of staff in any company's store.
If it wasnt for that number I would have just shut my connection. Same mistake they have been repeating 5 times in last god damn 2 months. This is peak of carelessness and irresponsibility.
If you have little bit shame left in it as a Vodafone employee then look into this matter or else If anything happens then I will not take the responsiblity.
Waiting for last time for your positive reply.
Your's unsatisfied, frustrated, and the one whose gonna never suggest anyone vodafone connection customer.
Aakash Dhage
I live in Dhule now. And for a simple sim card activation I have to travel all wal long to Mumbai and again for the 6th time register the same complaint which I have been submitting since last two months.
Your each and every employee is pathetic, ill mannered, and they lack a sense of responsiblity.
for a simple activation of a 20 rs card I have to invest 2000rs. And this dosent end yet. Even If I do this there is no guarantee that at least this time they do their work properly. I have never seen such worst service and poor quality of staff in any company's store.
If it wasnt for that number I would have just shut my connection. Same mistake they have been repeating 5 times in last god damn 2 months. This is peak of carelessness and irresponsibility.
If you have little bit shame left in it as a Vodafone employee then look into this matter or else If anything happens then I will not take the responsiblity.
Waiting for last time for your positive reply.
Your's unsatisfied, frustrated, and the one whose gonna never suggest anyone vodafone connection customer.
Aakash Dhage
Hey, My name is Aakash Dhage. I have purchased a vodafone sim card prepaid connection. My cell phone number is [protected]. First I lived in Mumbai now I have Transferred to Dhule. For that very purpose I converted my postpaid connection into prepaid connection and I also submitted my each and every new address prof for their details. But during this postpaid to prepaid conversion they have changed my address to some other person's address which I never belonged. In-spite of submitting all the related documents and address proof they want they have made this is mistake. I have till now made at least 5 complaints, but still I must say your each and every helpdesk that includes online, telephone and Vodafone store are simply Hopeless and helpless. they are literally hopeless.
I live in Dhule now. And for a simple sim card activation I have to travel all wal long to Mumbai and again for the 6th time register the same complaint which I have been submitting since last two months.
Your each and every employee is pathetic, ill mannered, and they lack a sense of responsiblity.
for a simple activation of a 20 rs card I have to invest 2000rs. And this dosent end yet. Even If I do this there is no guarantee that at least this time they do their work properly. I have never seen such worst service and poor quality of staff in any company's store.
If it wasnt for that number I would have just shut my connection. Same mistake they have been repeating 5 times in last god damn 2 months. This is peak of carelessness and irresponsibility.
If you have little bit shame left in it as a Vodafone employee then look into this matter or else If anything happens then I will not take the responsiblity.
Waiting for last time for your positive reply.
Your's unsatisfied, frustrated, and the one whose gonna never suggest anyone vodafone connection customer.
I live in Dhule now. And for a simple sim card activation I have to travel all wal long to Mumbai and again for the 6th time register the same complaint which I have been submitting since last two months.
Your each and every employee is pathetic, ill mannered, and they lack a sense of responsiblity.
for a simple activation of a 20 rs card I have to invest 2000rs. And this dosent end yet. Even If I do this there is no guarantee that at least this time they do their work properly. I have never seen such worst service and poor quality of staff in any company's store.
If it wasnt for that number I would have just shut my connection. Same mistake they have been repeating 5 times in last god damn 2 months. This is peak of carelessness and irresponsibility.
If you have little bit shame left in it as a Vodafone employee then look into this matter or else If anything happens then I will not take the responsiblity.
Waiting for last time for your positive reply.
Your's unsatisfied, frustrated, and the one whose gonna never suggest anyone vodafone connection customer.
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