[Resolved]  Vodafone India — wrong bill against [protected]

Address:Kamrup Metropolitan, Assam, 781026

For last three months i am getting wrong bill from vodafone. For instance in the bill for the period 1st nov 2019 to 30 nov 2019 one value added service charge of rs. 40/- has been added. But i have not used any value added service in this phone. This phone is never used for internet service. So how value added service is added in my bill it is not understandable. So you are requested to take necessary steps to correct the bill and to avoid such mistakes in future.

Sincerely yours

Chittaranjan roy
Phone no. [protected]
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Jan 18, 2020
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Dec 17, 2019
Vodafone India Customer Care's response
Dear Customer,

As per our recent communication, please be informed that your concern has been discussed and addressed.

Regards,
Avinash
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