Vodafone India — wrong billing and absolutely no response in resolving | |||||
I have not got any resolution despite multiple reminders via email and chat and calling the customer care. Hope i will get some resolution atleast through this channel. Problem is as below, I have visited to the vodafone store in hsr layout, bangalore, to get an international roaming activated on the below numbers. [protected], [protected] and [protected]. The country i was visiting was uae, and the customer care rep at the store told me about a plan called iroam-daily 500 for 7 days. As per this plan, if i use the phone (Calling or data) only then i will be charged 500 rupees, and this will be unlimited for the next 24 hours. But i see all the three numbers have been charged a one time fee of 2500 rupees which is not what the rep explained to me. Strange enough is that they also charged on the number which i never patched onto any service provider in uae. Its highly frustrating to do follow up after follow up but no help at sight. Was this information helpful? | |||||
Vodafone India customer support has been notified about the posted complaint. | |||||
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