[Resolved]  Vodafone India — Wrong billing

Address:Hyderabad, Andhra Pradesh, 500089
Website:www.vodafone.in

I requested for activate FNF for my alternative 998582XXX number long back and your customer crane team confirmed that will be done from 1st of the month .Requested number - 905233XXXX .
For this I am agreed to pay monthly rental to activate FNF.I am in assumption that this was activated and I am paying my bill every month since January 2016.But I realized that you are not activated FNF.

I contacted your customer care team and stating that they are able adjusted only Rs.770.5/- .But how about the remaining amount???
eference number:[protected] &[protected],[protected],[protected] &[protected].
Total amount paid till December - 9989.74
Due to the wrong billing from your end since 9 months I paid almost -4000 + rupees, payment done through credit card.
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Jan 26, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Dec 23, 2016
Vodafone India Customer Care's response
Hi kolutla

Really sorry to hear about such an experience. We will call you and take a detailed feedback on your concern.

Regards,
Vodafone India
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