[Resolved]  Vodafone India — WRONG BILLING,COMMITMENT AND UNPROFESSIONAL ATTITUDE

Address:

Mohali, Punjab

My name is Vipan kanwar And my number is [protected], I am using this number from last 7 year .Due to my credit history vodafhone given me the monthly credit limit of 11500.but from last one year I started facing problem with some wrong ISD CHARGES, even my repeated request no one bored to listen and they keep saying as you made this ISD calls .meanwhile i keep paying the bills, but from last couple of months back I rec call from vodafhone and they assured their billing collection person will come to collect the bill and will see the matter, that person given me waiver of 2000/- which reflect in my bill also .than again next month he given committed me waiver of 4200 and pick the rest of bill. meanwhile I rec calls from billing dept and I come to kow that no waiver is posted in my number, I start calling the person and he somehow making one story after anoter story and last he give me number of his seniors and keep saying these are the person who committed for waiver, n one listened to me and after some time all of them stop picking my calls and suddenly my outgoing and incoming call are barred from my number, I am total helpless as been my old number this number is circulated everywhere, when I complain on the nodal officer number they told me wait till investigation will be done and your number will be remain suspended, I requested them just start atleast my incoming calls as no charges will incurred on the incoming and I will be in touch with the people who will call me. even they refused to do so, being one of their old customer atleast they can do the favour to their clients or such a small thing .it is a shocking thing to me, I AM SUFERING A LOT BUT WHERE TO GO . I will immediately discontinue vodaphone service and ask my friend to be aware about this company, how they are making fools to their clients and surprising no one is their to listen it . what a shame for vodafhone . I feel to tell more people how they start charging wrongly and tell their billing team to collect the bill on pretext of one another lie, than they will give u mental harassment . Vipan [protected].