Vodafone India — Wrong database details, even details was provided on demand, but database shows wrong registration details.

Address:

462001

I am using vodafone sim since 7-8 years. Currently i visit to mini store, regarding mpesa. I surprised to know that my sim was not on my name. I request staff to transfer to my name by getting proofs. But i surprised, they suggest me for f. I. R. If sim no lost by time
What is my mistake, i always provided my id proofs, address proofs. First time when i purchased sim. Second time when my sim was blocked by company.
Second time i submitted documents in ministore. But all are making fool to customers.
I want to know my mistake.
May be possible i will go to consumer court if they will not register my sim to my name. If