Vodafone India — Wrong information by representative, no customer care service, deducted 150 rs from account for unwanted service

Address:Belgaum, Karnataka, 591109
Website:www.vodafone.in

Vodafone service representative kavya gave wrong information regarding rs.342 offer stating that this offer is valid for my number. But later after recharghing i got rs.294 as talktime (Lost nearly rs.50). When i called back customer care regarding this issue, no proper response received. I have also asked them to check audio clips of our conversation with representative kavya for confirmation. No response by vodafone company. My number was blocked by customer service centre. Company has also deducted rs.150 on 25th may 2017 by giving topdoctorsonline plan which was not need by me. That was just a reason to deduct amount from my account. Very bad service by vodafone.
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27108
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information