[Resolved]  Vodafone India — wrong plan , wrong information, Wrong bill posting against my numbers

Address:Mumbai City, Maharashtra

Hi i have 2 post paid Vodafone numbers, I have activated new corporate plan (149/-) on 2 numbers at a time. (Through mail). And I got confirmation mail for the same. it happened in July -2014 first week. as per plan 2G - 500MB data is free for monthly. Since there, every month am getting wrong bill. Every month am giving mail to them to revert the charges. In Last to last month i got bill 1500/- for data usage of 50MB extra. After having discussion with call center team it has got reverted. But it's not stopped there. every month am facing the same issue. Now they are saying, my both numbers are activated on different plans, Not only this, i have phased so many problems. My suggestion is don't use Vodafone. Now am planning to change the service.
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Dec 22, 2016
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2014
Vodafone India Customer Care's response
Hi shashichoni,

We are here to help. Please share your current and alternate contact numbers in the following link so that we can assist you. http://bit.ly/ZRZXLi

Regards,
Vodafone India
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