[Resolved] Vodafone India — Wrongful deduction of prepaid balance of Rs. 99/-

surekaji_655

Address:

Kolkata, West Bengal

My Vodafone prepaid # [protected] with Kolkata circle has been deducted Rs. 99/- against DNLD_DWAP_PPU_MOB00551001 though I have not registered, activated or confirmed for availing any paid services. The consumer care is not registering complaint and the nodal officer is not keen on looking into the matter citing non-registration of formal complaint with docket number. I want my wrongfully deducted balance back.

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Complaint marked as Resolved

Please describe what steps have been taken by the company to resolve your complaint. Provide as much information as possible. If the company emailed you, please provide that email adress, if they called you, please provide the phone number. Consider this description as an instruction to help other users to resolve their complaints as fast and easy as possible.

Vodafone India customer support has been notified about the posted complaint.

Nov 21, 2014

Updated by surekaji_655 The wrongful deduction happened on 20-Nov-2014.