[Resolved] Vodafone — Internet and Network

Virks

from Chandigarh, Chandigarh

Address:

India

I have idea no which was changed to Vodafone Company in May 2020. In mohali and chandigarh facing network connectivity, call drop, voice not clear and internet speed extremly slow or internet never connects especially at night since last 4 months. Complained so many times it works fine for 2 days again same issues. Today called at Customer Care 198 their representatives disconnected the call without writing complaint issue. Then tried at Vodafone app their also they didnt write complaint kept on insisting to give alternate no which i dont have.
They dont want to improve and dont even register complaint..Very poor service voice breaks, internet speed slow and call doesnt connects. Then they say we have checked network coverrage is proper in your area..Mohali, Punjab Sector 80, Chandigarh sector 26, 35 everywhere..

How to port out from Vodafone?

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Sep 9, 2020

Complaint marked as Resolved

Nothing has been done. Now when i am porting out they themselves are saying voice is not clear also not letting my no to port out till i pay more bill

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2020

Vodafone India Customer Care's response Dear Customer,

Please be informed that we have raised the complaint under service request number 3-[protected] and due dated on 23-JUL-2020. Please allow us to come back to you with a resolution quickly. Appreciate your patience.

Regards,
Snehal

Jul 21, 2020

Updated by Virks Again marked as resolved by Vodafone, yesterday they just called and registered complaint finally because i have complained..no resolution yet..
They have given time till 23 July.
Problem is they will resolve for week or two again same problem will occur.

Jul 24, 2020

Updated by Virks 23rd July 2020 passed and situation even worse..internet not getting connected since last 12 hours. Customer care doesnt attend calls and even if they attend just one answer we realize that there is network issue in your area we are trying to resolve..They are simply doing nothing..wasting my time. At time when internet facility is maximum needed they are showing tantrums.
Definatly going to port out now..
Pathetic service and even more pathetic answers they people give. Now donot call and distrurb.

Sep 09, 2020

Updated by Virks Pathetic people just want money to apprive request for porting out

Verified Support

Sep 13, 2020

Vodafone India Customer Care's response Dear Customer,

As per our records, your number showing inactive. You can write us on email id [protected]@vodafoneidea.com for further assistance.

Regards,
Snehal

Sep 15, 2020

Updated by Virks Already ported out from your network and your company took 10 days extra bill to approve porting out..cheaters
Useless netwok