[Resolved] Vodafone — Mobile connection disconnected without my knowledge | |||
Respected sir my mobile no. [protected] is which was stopped on 08 oct 15 without my knowledge. and the same day i had recharged for rs 24 and rs 99 for which the benefit was for one week. due to my busy schedule i went to vodafone store on 15 oct 15 to know the reason for disconnection and continuation of service again . as the information i got they told me that somebody, i donot know, had requested to stop the sim saying as mobile missing. sir my question is that how can they stop the service without proper verification. when i talked the customer care exe they didnot give me satisfied reply nd they are also not ready to give me the balance which was only for one week. plz look into the matter sir. Was this information helpful? | |||
May 20, 2017 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Oct 20, 2015 Vodafone India Customer Care's response HI ss prasad, One of our executives will be in touch with you and assist you on your concern. Kindly share an alternate number in the following link http://bit.ly/1Prznfl Regards, Vodafone India | |||
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