Vodafone Mobile Services Limited — Harassment by vodafone for bill payment after 7 months of paying the said bill without providing necessary details | |||
I changed my mobile service provider on 27 july, 2015 from vodafone to idea after clearing all dues of vodafone (Mail and message received of the same is enclosed). In addition i paid rs 100 extra resulting an outstanding balance of rs -193. Also i received two letters with cheques enclosed on 06 nov, 2015 and 04 dec, 2015 for a refund of rs 22.04 and rs 01.45 respectively (Documents enclosed). Now after almost 8 months i received a letter from district legal services authority to be present on 09 april, 2016 at district court, shivajinagar, pune for amicably settlement without any prior notification or communication in any form. Upon asking for details and any other proof that bill is not cleared from the executives mentioned in the letter they are communicating in a proper manner. I called on all the given numbers but only one person responded and on telling that we will complaint in consumer forum the above mention person told to do whatever i would like to do i can do. Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
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