[Resolved] Vodafone — monthly service deactivated before 25 day

ravi shankar

from Delhi, Delhi

Address:

New Delhi, Delhi

I activate service family and friends which reduce call rate monthly rent of 15 rs per no maximum 5 but I Activated on 1 no 3rd june 2014 service is activated but 7th june 2014 service deactivate i am try to reslove the problem to vodafone customer care 111 or 198 10 times or more they have didnt resolve my problem every person like uneducated i am still facing the problem my no is [protected] zero knowledge of service very poor of customer Relationship executive i am totally fed up

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Dec 18, 2016

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jun 11, 2014

Vodafone India Customer Care's response Hello Ravi,

We request you to provide us the best time for us to get in touch with you since we did not get any response when we called 9****5***0 at 9:50 AM.

Regards,
Vodafone.

Verified Support

Jun 14, 2014

Vodafone India Customer Care's response Hello Ravi,
We called on your number 9***0****0 at 2:47pm but there was no response. Please let us know a convenient time to contact you again. Regards,
Vodafone