Vodafone — Net pack in my mobile no. [protected]

Address:	Ghaziabad, Uttar Pradesh
Website:	vodafone

I am using post paid connection and was using net pack of Rs 450 for 2GB but whenever I see my balance, it shows two net packs.one of 1 GB and another which I am using. I informed to cancel the parallel pack of 1 GB on helpline no.199, at their local office at ghaziabad and their call centre whenever they asked about quality of their services. One day, I received their phone that they have spl plan of 5 GB in Rs850 for them.If I switch to this plan, my old plans would be adjusted in it and I will get bill for Rs850.I agreed .Since I was having doubt, I again visited their local office at rajnagar, ghaziabad and confirmed plans running on my phone number.They confirked that only one plan is running and pack of 1 GB is cancelled. Today, when I saw my balance, it is showing balance for both packs. Please intervene in the matter and ensure that I get bill for one net pack of Rs850 only and get any other pack cancelled. P K BATRA, GHAZIABAD