[Resolved]  Vodafone — Network issue I am crying lost

Address:

Chennai, Tamil Nadu

I got Useless reply from vodafone. Note: Still now no person come and check network issue. I got a call from technical department person, ([protected]) three days back he said I will come to your location very next day. I called the number on next day, he replied please cancelled the connection and goto other network. Today I got one more call from vodafone [protected] she asked extra 10days to resolve the issue. I am using this mobile number for oncall support in a leading bank. I am staying chennai city (Pallikaranai) That's very funny reply got from vodafone "However, your place of residence falls in an area, which we cannot cover in the immediate future." . Team please take necessary action. If i want to go consumer court also I am ready.. because no one treating/looking this complaint. Thanks Dear Sir/Madam, We have received your email dated 23/03/14 regarding the concern related to connectivity for the mobile number [protected]. Keeping customer requirements in mind, we have planned systematically to ensure that our network is among the best in the country. However, your place of residence falls in an area, which we cannot cover in the immediate future. We value your feedback on the various aspects of our service. This will greatly help us to improve and deliver as per your expectations. We regret the inconvenience caused to you in this regard and thank you for your patient understanding. Kindly note the docket number [protected] for further reference In case you need further assistance, please do call or email us. We ll do our best to help you. Happy to help, Harsha Murthy Appellate Authority Contact numbers Vodafone Care : 111 or CHN @ +91- [protected], RTN @ +91 - [protected] For complaints/requests : 198 (toll free) Appellate Number : For Chennai contact +91- [protected] : For Rest of Tamilnadu incl., Puducherry, Contact : +91-[protected] (Available between 9:30 a.m. to 6 p.m. Monday to Friday) Fax number : +91- [protected] E-mail :appellate.[protected]@vodafone.com Website : www.vodafone.in