[Resolved] Vodafone — network issue (vodafone complaint number-mumbai-v[protected]

Amitpatwaa

Address:

Vill- Senpur, Post Sothi MAharajganj Raebareli

Dear all,
I have raised a complain regarding network connection issue to vodafone on 12 july 2020 (Reference no - mum-v[protected]).
Vodafone network team is closed my complain without informing me anything. I called customer care to ask the current status of my complain.
Customer executive told me that there is no problem in your area and your complain has been resolved because your phone is not reachable.
I request him to reopen my complain but every time they are closing my complain without informing me.
Apart from that i have tried everything what they have told me regarding network issues i have changed my cellphone also. (Mobile data pack validity is valid till sep 2020)
Please suggest what should i do and request you to help me to resolve my issue.
Regards,
Amit

Was this information helpful?

No (0)

Yes (0)

Aug 15, 2021

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2020

Vodafone India Customer Care's response Dear Customer,

Please be informed that we have raised the complaint under service request number MUM-V[protected] and due dated on 21-JUL-2020. Please allow us to come back to you with a resolution quickly. Appreciate your patience.

Regards,
Snehal