[Resolved]  Vodafone — New prepaid sim, no signal since purchase

I purchased a prepaid sim from Vodafone website and did a payment of 647. The sim was handed over to me on[protected], but after 2 days and multiple request by calling customer care and Vodafone store, the sim is not yet active, Vodafone people keep saying wait for 3 hours, wait till 12 AM, wait for 4 hours, but still after 2 days there are no signal in sim, they say call 59059 to activate sim as it’s in tele verification stage, but how can I call if there are no signals, my alternate number is [protected]. In case they want to resolve this matter.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2021
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2020
Vodafone India Customer Care's response
Dear Customer,

Kindly provide the concern Vodafone number to check the details and assist you further. You can write us on email id [protected]@vodafoneidea.com for further assistance.

Regards,
Snehal
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27108
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information