Vodafone — New sim card not delivered and refund issued yet

Balakrishna Acharya

from Bengaluru, Karnataka

Address:	LR bande bus stop
Website:	www.vodafone.in

Hi,

I have Ordered a sim card for emergency usage few days back on march 2020 but still not received and no update. amount fully paid online.

Order ID: DCHD[protected]

I could have walked directly to the vodafone store and done this myself.

Sim card not delivered yet after servral followup no update and I request to issue my entire refund amount and Vodafone has to pay me penalty of 10000 amount for not delivering new sim after payment accepted.

Never ever seen such a worst service!!!.

ESCALATE TO HIGHER LEVEL NOW!!!

Regards,
Balakrishna
[protected]

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Vodafone India customer support has been notified about the posted complaint.

Feb 05, 2021

Updated by Balakrishna Acharya Hi Team,

I made payment for the new sim from an authorized Vodafone portal new-connection/buy-postpaid-sim-connection-online.

NO SIM CARD DELIVERED TILL TODAY.

If we call customer care no update and disconnecting the call for no reason.