Vodafone — No recharge on mobile

Address:Mumbai City, Maharashtra

I had done recharge of Rs. 200 each on my children phones, their Vodafone nos. being [protected] & [protected] This was done through my Kotak bank credit card on 15.6.2015. The 2 transactions are reflecting in my credit card statement in the name of: ACCELYST SOLUTIONS PVT MUMBAI IN, Spends area - Departmental Store for RS. 200 & Rs. 200. Till date there is no credit on the 2 phones. This was the 1st time I was using Free Charge & the experience is not at all satisfactory. Please do the needful. Regards
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