Vodafone — Not able to make Calls

This has been daily issue with Vodafone service. I am not able to receive calls, neither i am able to dial in. Every day this issue is there It is expected from Vodafone that the basic work should be provided without any error. Imagine we need to make urgent calls and can't do that...feels that I don't have phone. Even after complaint, they take weeks to look into the issue as of they are making favour on us. Do they know how much they charge for monthly package.
Not at all happy with Vodafone services
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