[Resolved]  Vodafone — Not received my gift and uncessary excess charge on my bill..[protected]

Address:

Mumbai City, Maharashtra

Dear Concern, Nobody is bother to reply on said mail, Still I am not getting my gift nor any correction on my bill . You people are saying through mail that within 2 days we will get in touch with you . I have received a call from Miss. Monica[protected]on 6Th May 2015 she confirmed me that within 2hrs somebody from Vodafone billing department call you and made necessary correction on your bill regrettable none of them has called me. I have stopped your bill payment because Vodafone has impose me unnecessary charged on my bill, Until or Unless my query is not resolved I will not pay any single penny to Vodafone . You people have stopped my outgoing facility . Awaiting your favorable reply Thanks/Regards Kuldeep Singh From: nodal.[protected]@vodafone.com [mailto:nodal.[protected]@vodafone.com] Sent: Wednesday, April 29, 2015 3:33 PM To: singh.[protected]@csl.cms.com Subject: Non receiving of gift from vodafone for [protected] Dear Mr. Singh, We have received your email dated 27/04/15 regarding the mobile number [protected]. We are working on your concern, kindly provide us 2 working days and we will revert to you. In case you need further assistance, please do call or email us. We‘ll do our best to help you. Happy to help, Avinash Gaikwad Nodal Office Contact numbers For Enquiries: 199 or +91-[protected] For Complaints / Requests: 198 (toll free) E-mail: vodafonecare.[protected]@vodafone.com Website: www.vodafone.in On 4/27/2015 4:54 PM; From: singh.[protected]@csl.cms.com; To: vodafonecare.[protected]@vodafone.com; nodal.[protected]@vodafone.com; ; ?CC: Appellate.[protected]@vodafone.com; ; Subject: Non receiving of gift from vodafone for [protected] ; Dear Concern, Please be inform you that while converting my number prepaid to postpaid, Ms. Nisha shukla who is working in Vodafone ( DADAR OFFICE) had committed me that after paying my first Bill I will receive a gift which is 3 non-stick fry pan from available inclination . After 3 months passing continuously paying by bill amount to Vodafone, till date I did not get my free gift even I have complained to customer care many times regarding the same . Earlier I have stopped my Bill amount to pay, But after discussing with one of your representative I pay the bill . Many of the charges are levy to me which is not appropriate . This time also I will not paying any such amount to Vodafone against bill . Attaching SMS confirmation message scan copy which proved that when I have received the message about the gift but till date unfortunately I did not got the same . Hope you people looking forward to continue the service with me. Requesting you to waive off some amount from bill E.g. Late fee charges, Roaming charges extra service taxes etc. Thanks/Regards Kuldeep Singh